Welcome to the Infobip Academy!
Your ultimate destination for mastering Infobip’s products, from beginner to expert!
Our approach is simple yet powerful: “Learning by Doing”. Our interactive courses seamlessly blend theory with hands-on exercises, incorporating industry best practices and real-world examples.
Our mission is crystal clear: Empower users like you with engaging digital educational content and live instructor-led training sessions. We’re here to deepen your product knowledge, foster continuous learning, and maximize the value you derive from our products.
Our vision is ambitious but achievable: To lead the charge in product education, equipping individuals and businesses to unlock the full potential of our offerings. Through top-notch educational experiences, we aim to drive innovation, enhance efficiency, and pave the way for success, nurturing personal and organizational growth every step of the way. Join us on this exciting journey!
Meet your instructors
Why learn with Infobip Academy?
Infobip Academy, is your ultimate destination for mastering Infobip’s products, from beginner to expert, for FREE!
Our approach is simple yet powerful: “Learning by Doing”!
Conversations Full Solution [Supervisor & Agent]
Discover the power of CCaaS with our Conversations course. Learn how to set up the contact center, and how to manage incoming conversations within one single interface.
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Infobip Product Portfolio
During this 90-minute learning journey, you will gain foundational-level knowledge of Infobip's products and services and find out how they help businesses supercharge the end-to-end customer journey.
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Secure Your Account
Secure your account from potential threats. Cybercriminals are constantly seeking ways to take over accounts, but you can prevent that by following key security measures descibed in this course. Protect your credentials and prevent Account Take Over (ATO) with three powerful tools: API Keys, IP Safelisting, and Mutual TLS (mTLS)
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