Welcome to the Infobip Academy!
Your ultimate destination for mastering Infobip’s products, from beginner to expert!
Our approach is simple yet powerful: “Learning by Doing”. Our interactive courses seamlessly blend theory with hands-on exercises, incorporating industry best practices and real-world examples.
Our mission is crystal clear: Empower users like you with engaging digital educational content and live instructor-led training sessions. We’re here to deepen your product knowledge, foster continuous learning, and maximize the value you derive from our products.
Our vision is ambitious but achievable: To lead the charge in product education, equipping individuals and businesses to unlock the full potential of our offerings. Through top-notch educational experiences, we aim to drive innovation, enhance efficiency, and pave the way for success, nurturing personal and organizational growth every step of the way. Join us on this exciting journey!
Meet your instructors

Why learn with Infobip Academy?
Infobip Academy, is your ultimate destination for mastering Infobip’s products, from beginner to expert, for FREE!
Our approach is simple yet powerful: “Learning by Doing”!

Conversations for Agents
Discover the power of CCaaS with our Conversations course. Learn how to manage incoming conversations within one single interface.
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Dynamic WhatsApp Flows – Implementation Guide
In this course, you will learn how to create and manage Dynamic WhatsApp Flows to engage customers with personalized, real-time messaging experiences.
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During this learning journey, you will learn about the basics of email and how it works, the sending process, the Infobip solution and benefits, and how to properly set everything up in order to get started!
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