Welcome to Infobip Academy!

Your ultimate destination for mastering Infobip’s products, from beginner to expert!

Our approach

“Learning by Doing”. Our interactive courses seamlessly blend theory with hands-on exercises, incorporating industry best practices and real-world examples.

Our mission

Our mission is crystal clear: Empower users like you with engaging digital educational content and live instructor-led training sessions. We’re here to deepen your product knowledge, foster continuous learning, and maximize the value you derive from our products.

Our vision

Our vision is ambitious but achievable: To lead the charge in product education, equipping individuals and businesses to unlock the full potential of our offerings. Through top-notch educational experiences, we aim to drive innovation, enhance efficiency, and pave the way for success, nurturing personal and organizational growth every step of the way.

Meet The Team

Jerko Jelić Product Education Specialist
Jerko is passionate about education and knowledge sharing. Originally from a small coastal town in Croatia, he holds a master’s degree from the Faculty of Economics in Croatia’s capital.
Jerko Jelić

Early in his career, Jerko discovered his love for teaching and has since built extensive experience delivering training in various environments, whether online, in live workshops, or on client premises. He also specializes in creating digitalized content and managing LMS platforms. Outside of work, Jerko is a dedicated sports enthusiast, always eager to follow and explore new sports to improve his skills.

Petra Kruljac Senior Product Education Specialist
Petra is passionate about education through technology. She holds a Bachelor’s degree in Information Technologies, specializing in Database Administration and Web Design.
Petra Kruljac

With a strong background in curriculum development, Petra has experience in creating, designing, and executing comprehensive product and solution enablement programs. Her primary focus is on developing learning materials for Infobip’s customer data platform, People, and customer engagement solution, Moments. Outside of work, she enjoys strategic challenges like chess and finds balance in nature while hiking with her dog.

Tracey Sung Senior Product Education Specialist
Hailing from Taiwan, in the heart of APAC, Tracey is always ready to share travel inspiration. If you’re planning your next adventure, Taiwan should be at the top of your list!
Tracey Sung

Tracey’s journey at Infobip began in a customer-facing enablement role, but her focus has since shifted to product, with a special emphasis on WhatsApp integration. So, if you can’t find her on Teams, try WhatsApp, she just might be there! Her career path has taken her from food delivery to travel, ultimately leading her to Infobip. Passionate about food and travel, Tracey is the go-to person for top recommendations on both!

Marco Villamizar Digital Content Creator
Greetings from Colombia, a land of dance, adventure, and breathtaking nature beyond the movies!
Marco Villamizar

Marco’s journey at Infobip started as a Product Education Specialist before taking a creative turn into Digital Content Creation, where video editing, motion graphics, and storytelling come to life. Before diving into tech, he worked in advertising as a Social Media Manager for global brands like Jägermeister, The North Face, and Latam Airlines. But at Infobip, he truly found his passion.
Marco embraces life with a bold balance: family for love, cooking for flavour, and heavy metal for energy!

Sara Sharifi Product Education Specialist
Sara is a lifelong learner with a master’s degree in Sociology and Linguistics, driven by an endless curiosity about culture and development.

Sara Sharifi

She spent six years in the telecom industry as a soft skills educator before making the exciting leap into Infobip’s world of SaaS. Now, as a Product Education Specialist, she helps others seamlessly navigate Infobip’s powerful products.
When she’s not at the fantastic Zagreb campus, you’ll find her passionately chatting about cats (yes, she’s that person), overwatering her plants, or impatiently watching her focaccia dough rise.

Domagoj Kuveždić Digital Content Creator
Domagoj is a digital content creator with a Master’s degree in Informatics, passionate about crafting engaging and informative videos that showcase Infobip products and their functionality, all while ensuring strong brand and motion design.
Domagoj Kuveždić

With a keen eye for storytelling and design, Domagoj brings Infobip’s products to life through compelling visuals. Outside of work, he’s all about music and gaming, you’ll often find him blasting his favourite tunes or gaming into the late hours of the night.

Luka Brezovec Product Education Specialist
Luka, from the charming town of Varaždin in Croatia, found his true passion in learning and teaching after studying German and pedagogy.

Luka Brezovec

Specializing in digital course creation and training delivery, both live and online, Luka’s expertise led him to his role as a Product Education Specialist. Outside of work, he enjoys spending time with animals and is a dedicated sports enthusiast, with a love for tennis and football, nowadays more as a spectator. He also has a passion for travelling and indulging in great food.

Sahar Elkhalifa Product Education Associate
Sahar is originally from Sudan but was born and raised in Saudi Arabia. Life later took her to Croatia, where she earned her bachelor’s degree in Business from the Faculty of Economics and Business.
Sahar Elkhalifa

At Infobip, Sahar’s focus is on RCS, simplifying complex topics into easy-to-digest, bite-sized lessons, because who doesn’t love learning in small, manageable chunks? Outside of work, you’ll find her baking up something delicious or getting creative with DIY workshops. If you ever need a sweet treat or a fun project idea, Sahar’s the one to turn to!

Why learn with Infobip Academy?

Infobip Academy, is your ultimate destination for mastering Infobip’s products, from beginner to expert for free!

Our approach is simple yet powerful: “Learning by Doing”!