Infobip RCS Business Messaging
Get ready for an engaging journey where you'll discover how Infobip RCS Business Messaging can transform business communication strategies. From understanding the basics to diving into real-life case studies, this course will equip you with the knowledge and skills to leverage RCS Business Messaging effectively.
Zalo
Dive into the world of Zalo with our digital course! Designed to equip you with the knowledge and skills needed to leverage this popular messaging platform, our course covers from Zalo's features and functionalities to best practices for effective business communication. Get ready to unlock new opportunities and take your Zalo game to the next level!
During this learning journey, you will learn about the basics of email and how it works, the sending process, the Infobip solution and benefits, and how to properly set everything up in order to get started!
Discover the power of WhatsApp with our course. Learn its functions, integration with Infobip, onboarding, pricing, and unlocking its value with Infobip solutions.
SMS
Do you want to know how to start effective communication with your customers – today? Whether you want to send promotional offers, status updates, or one-time pins, this course teaches you how to set up and use Infobip SMS!
Conversations for Agents
Discover the power of CCaaS with our Conversations course. Learn how to manage incoming conversations within one single interface.
Conversations Full Solution [Supervisor & Agent]
Discover the power of CCaaS with our Conversations course. Learn how to set up the contact center, and how to manage incoming conversations within one single interface.
Answers
Discover the power of chatbot creation with our Answers course. Learn to effortlessly craft intent-driven chatbots using intuitive drag-and-drop elements, shaping the future of conversational interfaces.
Moments
In this course, you will explore Infobip's customer engagement solution, Moments, and acquire an understanding of how it elevates businesses by optimizing engagement strategies, increasing customer satisfaction, and boosting brand loyalty.
People
During this learning journey, you will become familiar with Customer Data Platform in general, with a focus on Infobip's CDP, People. You'll gain a foundational understanding of how People works, its functionalities, and the benefits it offers to businesses.
Secure Your Account
Secure your account from potential threats. Cybercriminals are constantly seeking ways to take over accounts, but you can prevent that by following key security measures descibed in this course. Protect your credentials and prevent Account Take Over (ATO) with three powerful tools: API Keys, IP Safelisting, and Mutual TLS (mTLS)
Infobip Product Portfolio
During this 90-minute learning journey, you will gain foundational-level knowledge of Infobip's products and services and find out how they help businesses supercharge the end-to-end customer journey.
Why learn with Infobip Academy?
Infobip Academy, is your ultimate destination for mastering Infobip’s products, from beginner to expert, for FREE!
Our approach is simple yet powerful: “Learning by Doing”!
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